Return and Exchange Policy
- 100% Satisfaction Guarantee for all Returns and exchanges within 30 days of the product ship date. You will receive a full credit in the original form of payment for unopened items and a store credit for opened items.
- If you received free shipping with the $125 minimum, and your product return brings the order total below that amount, you will be refunded for the product less a $7.50 shipping charge.
- We will process the refund within 3 days of product receipt.
Please note that shipping charges are not refundable. In order to receive a return or exchange credit, you must carefully package the product to ensure the product is received in satisfactory condition. You are responsible for the cost of return shipping. Crossroads Apothecary reserves the right to reject any return that does not meet these requirements.
Please send returns to:
4801 Dorsey Hall Dr, Ste 210
Ellicott City, MD 21042